Once you have your decision

What to do next

Understanding your letters

Information that will help you understand the words that we have to use in your benefit letter (for example, applicable amount, non-dependant deduction, notional income from capital)

Appealing your council tax/benefits decision

If you are not happy with the decision, you can ask us to look at it again or appeal to an independent tribunal:

Discretionary housing payments 

You can apply for extra help towards your rent if you are already in receipt of housing benefit but are in severe financial hardship.

Discretionary discount fund

You can apply for extra help towards your council tax if you are already in receipt of council tax support but are in severe financial hardship.

Essential and non-essential expenditure

If you apply for one of the above discretionary payments we will only take into account your essential expenses. This will help you understand which expenses we consider are essential and which are not.

Last updated: 21/03/2017 12:52

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