Hinckley & Bosworth Borough Council

Frequently Asked Questions: Recycling - collections

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Recycling - collections FAQs

Q: What can I recycle?

Q: What can't I recycle?

Q: When is my recycling and refuse collection day?

Q: Where do I put the containers on collection day?

Q: What time do the collections start?

Q: Can I have extra containers for my recycling?

Q: I've lost my recycling bin/caddy (or blue box/bags) - what do I do?

Q: I am elderly/disabled and I cannot put my recycling at the boundary, what should I do?

Q: My recycling has not been collected - when will you come back?

Q: I put my recycling / refuse out when I saw the collection vehicle, but they weren't emptied, why?

Q: I have just moved in to this area, how do I order containers?

Q: Why does the vehicle block the road when making collections?

Q: The vehicle / staff damaged my property / insulted me, please advise how this matter will be dealt with?

Q: Will you collect at Christmas or on public holidays?

Q: What happens to the recycling the council collects?

Q: Will you accept the Yellow Pages directory?

Q: Can I put wrapping paper in the yellow bag or inner caddy?

Q: When will the recyclable items be collected?

Q: Can I put out extra bags of recycling?

Q: Why is cardboard collected separately from garden waste?

Q: Why has my recycling / refuse collection day changed?

Q: Why is all the recycling going in to the back on the vehicle?

Q: Will I get the same container/box/bag back on collection day?

Q: Can envelopes be recycled?

Q: Does the council collect batteries?

Q: Will the council take large quantity of shredded paper for recycling?

Q: What can I put in the recycling wheeled bin with the blue lid?

Q: Can I use my own bags and boxes for the recycling?

Q: What time do the recycling and refuse collections start?

Q: Do I need to lift the caddy out on collection day?

Q: How big are the recycling bins and caddies

Q: What if I have too much recycling?

Q: What if I want a smaller bin?

Q: What happens if I have large amounts of paper or cardboard?

Q: Is there a charge for extra recycling containers?

Q: Can I put shredded paper into my caddy.

Q: If I receive an assisted collection will this also apply to the recycling wheeled bin/caddy.

Q: Why do items have to be clean?

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