Frequently Asked Questions: Recycling - collections
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Recycling - collections FAQs
Q: When is my recycling and refuse collection day?
Q: Where do I put the containers on collection day?
Q: What time do the collections start?
Q: Can I have extra containers for my recycling?
Q: I've lost my recycling bin/caddy (or blue box/bags) - what do I do?
Q: I am elderly/disabled and I cannot put my recycling at the boundary, what should I do?
Q: My recycling has not been collected - when will you come back?
Q: I put my recycling / refuse out when I saw the collection vehicle, but they weren't emptied, why?
Q: I have just moved in to this area, how do I order containers?
Q: Why does the vehicle block the road when making collections?
Q: Will you collect at Christmas or on public holidays?
Q: What happens to the recycling the council collects?
Q: Will you accept the Yellow Pages directory?
Q: Can I put wrapping paper in the yellow bag or inner caddy?
Q: When will the recyclable items be collected?
Q: Can I put out extra bags of recycling?
Q: Why is cardboard collected separately from garden waste?
Q: Why has my recycling / refuse collection day changed?
Q: Why is all the recycling going in to the back on the vehicle?
Q: Will I get the same container/box/bag back on collection day?
Q: Does the council collect batteries?
Q: Will the council take large quantity of shredded paper for recycling?
Q: What can I put in the recycling wheeled bin with the blue lid?
Q: Can I use my own bags and boxes for the recycling?
Q: What time do the recycling and refuse collections start?
Q: Do I need to lift the caddy out on collection day?
Q: How big are the recycling bins and caddies
Q: What if I have too much recycling?
Q: What if I want a smaller bin?
Q: What happens if I have large amounts of paper or cardboard?
Q: Is there a charge for extra recycling containers?
Q: Can I put shredded paper into my caddy.
Q: If I receive an assisted collection will this also apply to the recycling wheeled bin/caddy.

