Frequently Asked Questions: Benefits
Click a question to reveal the answer.
Benefits FAQs
Q: When should I inform you about a change in my circumstances?
Q: Can I get more benefit if my circumstances change?
Q: What happens if I have been paid too much benefit?
Q: How do I repay overpaid benefit?
Q: What do I do if I disagree with a decision about a change in my benefit?
Q: How long do I have to repay overpaid benefit?
Q: Can I claim housing and/or council tax benefit?
Q: How do I go about renting privately and claiming Housing Benefits?
Q: How long will it take to assess my claim?
Q: What happens if I cannot provide the information within the time limits on your letter?
Q: Will my claim be backdated?
Q: What do I do if I do not agree with your decision on my claim?
Q: Can you speak to anyone else about my claim for benefit?
Q: When will my change in circumstances be actioned? How will the change affect my benefit entitlement?

