Frequently Asked Questions

Advice and benefits

• Benefits
• Council departments
• Deaths, funerals and cremations
• Housing finance
• Trading standards

• Community advice
• Council tax
• Housing advice
• Licences and street trading

Business

• Council departments
• Trading standards
• Business support and advice
• Exhibitions
• Land and premises
• Parking
• Pollution

• Licences and street trading
• Business rates
• Commercial property
• Health and safety
• Markets
• Planning
• Regeneration

Community and living

• Community advice
• Exhibitions
• Animal welfare
• Crime prevention
• Safety

• Deaths, funerals and cremations
• Pollution
• Community centres and facilities
• Recycling, rubbish and waste
• Taxis and minicabs

Council and democracy

• Benefits
• Council tax
• Regeneration
• Elected representatives

• Council departments
• Deaths, funerals and cremations
• Councillors, democracy and elections
• Supported and sheltered housing

Environment and planning

• Deaths, funerals and cremations
• Land and premises
• Planning
• Regeneration
• Recycling, rubbish and waste
• Parks and open spaces
• Roads, highways and pavements

• Licences and street trading
• Parking
• Pollution
• Animal welfare
• Environmental health
• Private housing

Housing

• Benefits
• Housing advice
• Land and premises
• Recycling, rubbish and waste
• Private housing
• Housing associations and co-ops
• Multiple occupancy homes

• Council tax
• Housing finance
• Planning
• Supported and sheltered housing
• Council housing
• Improvements and repairs
• Homeless

Jobs and careers

• Benefits

Leisure and culture

• Licences and street trading
• Community centres and facilities
• Arts and entertainment

• Exhibitions
• Parks and open spaces
• Events

Transport and streets

• Parking
• Roads, highways and pavements

• Taxis and minicabs

Common FAQs

Q: Are there any concessions if I am in receipt of benefits?

Q: Are there any schemes available that could bring the Arts to my area?

Q: I am elderly/disabled and need extra help with this service, will the council provide extra help to move items?

Q: How do I apply for council housing?

Q: How do I pay my rent?

Q: Who do I need to contact regarding the removal of rubbish?

Q: What is the Local Development Framework (LDF)?

Q: Can I cut branches overhanging my boundary?

Q: Does the council collect batteries?