Calculating business rates

Making appeals against a rateable value

The Valuation Officer will alter the rateable value if he/she believes there's been a change in circumstances.

The ratepayer (and certain others who have an interest in the property) may also, in certain circumstances, propose a change in value.

If the ratepayer and the Valuation Officer do not agree, the matter will be referred as an appeal to the valuation tribunal.

If your enquiry is about the valuation of your property, you need to contact the Valuation Office Agency (GOV.UK)

If you have already appealed to the Valuation Office Agency (VOA) to reduce your rateable value and your appeal has been declined and you wish to appeal further, please contact the Valuation Tribunal Service directly:

Rating advice

Ratepayers do not have to employ rating agents to represent them; they can represent themselves free of charge. However, if you do require advice about whether to appeal against a rateable value, you are advised to consult a reputable independent rating adviser. Please take care; there may be fraudsters operating in this area.

Members of the Royal Institute of Chartered Surveyors (RICS), the Incorporated Society of Valuers and Auctioneers (ISVA) and the Institute of Revenues, Rating and Valuation (IRRV) are regulated by rules of professional conduct designed to protect the public from malpractice. They are required to hold adequate professional indemnity insurance.

Making an appeal does not allow you to withhold any payments in respect of business rates. If your appeal is successful, you will be entitled to a refund of any overpayment with interest, provided instalments have been paid as requested.

Appeals from April 2017

If you have reason to believe that your 2017 rateable value is not correct you will need to do the following:

Last updated: 16/02/2024 15:55