Who to call if you have a problem with a drain
Properties we own
We are responsible for the drains we own. This is all council properties and in certain cases industrial units. Please call 01455 238141.
The council no longer offers a drain clearance service to domestic properties where the blockage is within the property boundary and only affects that property. As a property owner, you must contact a private contractor to have blockages removed. If a blockage affects more than one property or a drain shared by more than one property, please contact Severn Trent Water on 0800 783 4444.
Blockages in the road
If you notice a blockage in the road or an overflowing manhole cover then it will either be the responsibility of:
- Leicestershire County Council for surface water drainage: roadside drains (leicestershire.gov.uk)
- Severn Trent Water if a public sewer
An item dropped down a drain
If you drop an item down a road drain, please contact Leicestershire County Council: roadside drains (leicestershire.gov.uk)