The Customer Services team are available to help and advise during office opening times. Our enquiry desk is at our main offices at Argents Mead, Hinckley.

The Benefits service is available from 08:30 to 17:00 Monday to Thursday and 08:30 to 16:30 on Friday.

Our Customer Service team are available to help and advise during office opening times.

Our telephone number is 01455 238141.

You can also ring to arrange a visit if you are not able to get into the offices and you do not have anyone else to help you.

You can use email to contact us about your benefit. We will look at this and can reply by email or in writing. You can also write to us about our service using email, please tell us what you think and what changes you would like to see.

Send an email to benefits@hinckley-bosworth.gov.uk

If you would like to send a fax, our number is 01455 251519. We will usually reply in writing.

We want to know what matters to our Customers when they use the Benefits Service. Please could you complete the feedback form to let us know what you think about the Benefits Service.

Do you have restricted mobility? If yes, phone, write or email our benefit office. We will arrange a suitable time to visit you at your home to complete your form and look at your income and savings papers.

Our staff will carry proof of their identity, you can ring our office if you are unsure about a persons identity. We can only visit during office opening times.

If you have any questions or information for our Benefit Investigations team you can call us on 01455 255683. A 24-hour phone service is available. You can also write or email using the above address.