Contacting us and visiting our offices

How to contact us during the pandemic

If you have any questions or concerns and wish to contact the council, please contact us online. You can also phone us on 01455 238141; we are currently experiencing very high call volumes, so if you are able to resolve your enquiry online that would help us to help people who are unable to use online services.

To protect residents and staff, our offices are now open to visitors with pre-booked appointments or in an emergency. If you have, or need a pre-arranged appointment or in an emergency please contact us online

Our 24-hour payment line is  01455 619617

Visit contact us for further information about visiting the council

Visiting our offices

In line with current government heightened restrictions and for everyone’s safety, our staff at the Hinckley Hub are only able to see you in person by appointment.

Please contact us online or call 01455 238141 to make an appointment