How to get involved as a tenant

Housing consultations

The housing service is keen to ensure that residents who are unable to come to meetings are still consulted on issues that affect them. You can register to give views on key consultations by email or post and keep in touch via our website and tenants’ newsletter.

Current surveys

There are no current surveys.

Past surveys

Help us to meet your needs we asked council tenants to take part in a short survey to help us improve the services we provide to you and meet your needs

Making a difference community awards: we asked you to nominate a person or a group

We ask all tenants to complete a housing satisfaction survey once every three years and we use this, as well as other methods, to inform our service improvement plans. The last survey was issued to all tenants in September 2016. The results and agreed service improvements are:

Other service specific surveys are done with tenants who have used that service, for example:

  • Housing repairs
  • Supported housing
  • Anti-social behaviour

For further information contact Jacqui Kissai, Service Improvement Officer on 01455 255369 or email

Last updated: ‎20/05/2019 08:58