Coronavirus pandemic

There have been changes to services due to the coronavirus pandemic. Please contact us if you require assistance. Get the latest service information, government news and business support and advice.

Coronavirus: information, advice and FAQs

Changes to services and information for residents

Resident support scheme

Find out about our coronavirus resident support scheme for people who are self-isolating and may need some help as they have no support networks.

Service information

School meals - food voucher scheme

Information for parents whose children usually receive free school meals: plans set out to support pupils eligible for free school meals (GOV.UK)

Health, sport and fitness


In line with government guidelines, council events for April and May have been cancelled: more about cancelled events


Moving home

Ministry of Housing, Communities & Local Government (MHCLG) has issued guidance on home-moving during COVID-19 for home buyers and renters. The key message is to delay, where possible.

More information:

Government advice on home moving during the coronavirus (COVID-19) outbreak (GOV.UK)

Postponement of May 2020 elections

Local, mayoral and Police and Crime Commissioner elections in May 2020 are postponed:

Compliments or complaints

Please use our online forms or call 01455 255879 to make a compliment or complaint during the coronavirus pandemic. It is taking us longer to reply to compliments or complaints which have been posted in to us.