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We are open Monday to Thursday from 8:30am to 5pm and on Friday from 8:30am to 4:30pm.
We issue the last ticket to see a customer services advisor 15 minutes before closing time.
We operate an out of hours 24 hour emergency service via our control centre. In an emergency, please contact the control centre on tel. 01455 251137 or use our out of hours contact form
We are closed on bank holidays. In an emergency, please use our 24 hour emergency service. View banks holidays in England and Wales (GOV.UK)
To contact us about a service, please use our online contact form.