Contact us

We are currently experiencing very high call volumes and apologise for longer than usual wait times.

To contact us, please fill in the form on the relevant page of the website:

For enquiries about rubbish collections, garden waste and your bin collection day: Bins, recycling and rubbish

For all enquiries relating to council tax, including paying council tax, discounts and exemptions: Council tax

For enquiries about planning applications, planning policy and building control: Planning and building control

If you wish to contact another service, please visit all services

For general enquiries, please complete our general enquiries contact form or phone: 01455 238141. Fax: 01455 251172

Contact us via social media:

• Contact us via Facebook
• Contact us via Twitter

Contact us out of hours:

• Phone our out of hours 24 hour emergency service (Control Centre) 01455 251137
• Complete our out of hours contact form
• More about emergencies