Coronavirus pandemic

There have been changes to services due to the coronavirus pandemic. Please contact us if you require assistance. Get the latest service information, government news and business support and advice.

Coronavirus: information, advice and FAQs

Emergencies

Emergencies - what to do

In a life-threatening situation, please call 999.

If your emergency relates to a council service, you can contact us 24 hours a day. More about out of hours emergencies

During working hours, call 01455 238141 or contact Customer Services online
Out of hours, call the control centre on 01455 251137 or contact the control centre online

Contact us on social media:

Report it online

Report a problem online: for example, a blocked sewer, a burst water main or a blocked drain. More information on flooding, leaks and blockages

Planning for emergencies

Find out how we prepare for emergencies, including how we work with partners across the county in the Leicester, Leicestershire and Rutland Local Resilience Forum.

Emergency numbers

Emergency UK (police, fire, ambulance): 999
Emergency anywhere in the world: 112
Non-emergency Police: 101
Non-emergency health advice: 111
Power cuts (The Energy Networks Association): 105
National Gas Emergency Service: 0800 111 999
Floodline (Environment Agency): 0345 988 1188

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