Customer services

Customer Services is designed to be the main point of contact for our customers no matter what question you have or service you require. 

Opening times and 24-hour emergency service

Find out our opening times. This includes how to contact us in an emergency

Phone calls

Our aim is to answer most telephone calls within 60 seconds.

Online contact form and letters

We should respond to written correspondence within 10 working days. 

You might also be interested in:

• Our Customer Service Charter
• Our vision
• Council departments and staff

Contact Customer Services:

• Visit contact us