Maintenance due to annual billing

The facility to manage business rates will be unavailable 20 to 26 February. The facility to manage council tax and benefits will be unavailable 22 to 26 February. Sorry for any inconvenience.

Opening hours

Find out when we are open

reception at the HubOpening times from 4 January 2024:

  • Monday to Wednesday: 8:30am to 5pm
  • Thursday: 9:30am to 5pm (We will open one hour later to allow for staff training.)
  • Friday: 8:30am to 4:30pm

24-hour emergency service 

We operate an out of hours 24-hour emergency service via our control centre. In an emergency, please contact the control centre on tel. 01455 251137 or use our out of hours contact form

Bank holidays

We are closed on bank holidays. In an emergency, please use our 24-hour emergency service. View banks holidays in England and Wales (GOV.UK)