Opening hours

Our opening times:

reception at the Hub
  • Monday to Wednesday: 8:30am to 5pm
  • Thursday: 9:30am to 5pm. On Thursdays, we open one hour later to allow for staff training
  • Friday: 8:30am to 4:30pm
  • Saturday and Sunday: closed

24-hour emergency service 

We operate an out of hours 24-hour emergency service via our control centre. In an emergency, please contact the control centre on tel. 01455 251137 or use our out of hours contact form

Bank holidays and weekends

We are closed during weekends and bank holidays. In an emergency, please use our 24-hour emergency service. View bank holidays in England and Wales (GOV.UK)