Contact us

We are currently experiencing very high call volumes and apologise for longer than usual wait times.

To contact us, please visit the relevant page of the website:

For enquiries about rubbish collections, garden waste and your bin collection day: Bins, recycling and rubbish

For all enquiries relating to council tax, including paying council tax, discounts and exemptions: Council tax

For enquiries about planning applications, planning policy and building control: Planning and building control

If you wish to contact another service, please visit all services

For general enquiries, you can complete our general enquiries contact form. Phone: 01455 238141.

Contact us via social media:

• Contact us via Facebook (facebook.com)
• Contact us via X (formerly Twitter) (x.com)

Contact us out of hours:

• Phone our out of hours 24 hour emergency service (Control Centre) 01455 251137
• Complete our out of hours contact form
• More about emergencies