Council Website named in UK top 10%

Published Tuesday, 13 June 2017

The Borough Council’s website is in the top ten percent council websites in the country according to the Society of Information Technology Management (SOCITM), the independent organisation responsible for vetting UK council websites.

Hinckley and Bosworth Borough Council’s website – - is one of 36 out of the 416 council websites in the UK and one of just two council websites in the East Midlands to be awarded the top four star rating in SOCITM’s Better Connected audit for 2016-2017.

Every year SOCITM carries out an independent audit of all UK council websites, focusing on the quality of the online experience tested using a standard desktop computer and a mobile device. Star ranking is awarded to each site based on how well the website works from mobiles, the quality of search and navigation and how accessible the site is to people with disabilities. 

The audit also checks how quick and easy it is to complete four frequently used tasks which this year included applying for a temporary event notice and applying for building control.

Each year the assessment gets more difficult as councils are expected to keep up-to-date with technical advancements. It is the fourth time in five years that the Borough Council’s website has been awarded four stars.

The council’s website has become an increasingly popular way for residents to access services and information in recent years. The number of residents using the site increased by 82% between 2014 and 2016, with 672,765 visits in 2016. On 9 June alone, the General Election results were viewed 3,508 times.

Council Leader Mike Hall said: "This four star rating is recognition that the Council continues to work hard to improve its website to ensure people can easily access the information they need, and to book and pay for services that they wish to use.

“We do not intend to rest on our laurels, and we will strive to make our website even more informative and to become people’s first choice for accessing all of our routine services."

Executive Member for Communications at Hinckley and Bosworth Borough Council, Councillor Maureen Cook, added: “I would like to congratulate the Borough Council on this admirable achievement and thank all of our staff and officers who consistently strive to ensure HBBC provides quality services, value for money and make best use of our assets.”