What happens once you've ordered your bin

Overview

This service is renewed annually. We will provide you with a sticker in March to place on each bin. Please contact us if you haven't received your sticker by mid-March 2018.

If you are setting up a direct debit payment before April 2018, your first direct debit payment will be taken in early April. Direct debits set up after April 2018 for 2018 to 2019 will be taken at the time (at least 14 days after you sign up).

From April 2018

Once you have ordered and paid for your bin, please allow 10 working days for delivery of the sticker. If you are ordering your first garden bin, this will be delivered within five working days. Your sticker will be posted separately.

When you receive your sticker, please fix it to the bin.

Then, simply continue to present your bin in the same way and on the same day. Check your bin collection day

The collection crews will only empty the bins displaying the correct sticker. We will not be able to return for bins which do not display the correct sticker for the year.

Last updated: ‎30‎/‎11‎/‎2017‎ ‎17‎:‎16‎:‎11

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