Thursday 17 September
Between 8:30am and 9:30am, we will be carrying out essential maintenance to our website. Online services may be unavailable during this time. We apologise for any inconvenience.
Document downloads - Your council home
The following document downloads are available for download. Downloads in PDF format can be read using Adobe Reader.
MS Word and PowerPoint files can be read by using their respective applications or any alternatives.
Available downloads
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Rent arrears recovery
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Rent arrears recovery procedure
- File type: DOC
- Size: 48.5 KB
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Housing policies and strategies
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Tenancy Fraud Policy 2026
- File type: PDF
- Size: 532.5 KB
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Mutual Exchange Policy 2026
- File type: PDF
- Size: 422.97 KB
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Tenancy Policy 2025
- File type: PDF
- Size: 565.44 KB
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Housing Rent Policy 2025
- File type: PDF
- Size: 400.72 KB
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Compensation Policy 2026
- File type: PDF
- Size: 273.93 KB
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Service vision and customer charter
- File type: PDF
- Size: 10.77 MB
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Your council homes policies
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Estate Services Policy 2026
- File type: PDF
- Size: 531.31 KB
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Landlord Services Voids (Empty Properties) Policy
- File type: PDF
- Size: 303.74 KB
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