Our service standards:
- To provide the collection service on agreed scheduled days to all areas of the borough
- Provide you with replacement containers within five working days
- Collect a bin that we miss by the end of the next working day
- Collect extra recycling on your scheduled collection day (such as extra cardboard, paper, plastic bottles, food/drink tins, glass bottles/jars, cartons)
- Return your container to an appropriate position on your property boundary
Did you know?
95% of residents are satisfied with the waste collection service.
The costs of our waste collection services are amongst the lowest in the country.
Last updated: 24/08/2023 12:02