Early bin collections

Due to the predicted high temperatures, from Tuesday 23 June until Friday 26 June, please present your bin by 6am if it is your collection day.

Light problem

Report a problem to us

Report a light problem

An example of a light which may constitute as a statutory nuisance is where a light is spilling on to a property when curtains are closed, causing a neighbour's rooms to be lit up at night. There are certain exemptions that prevent certain lighting from being a statutory nuisance (e.g. street lights).

Where possible, try talking to your neighbour about the problem in the first instance. Download a suggested letter to send to your neighbours. You can then alter and amend accordingly if you are suffering from nuisance as a first step/alternative before contacting us to formally complain.

What happens after reporting the problem to us

Please refer to investigating your complaint

As a householder, you can avoid causing a light nuisance by making sure that you:

  • Do not fit unnecessary lights
  • Do not use excessively bright lights; a 150 watt tungsten halogen lamp is quite adequate; 300 or 500 watt bulbs are too powerful for domestic security lighting
  • Do not leave lights on when they are not needed
  • Consider controlling lights with passive infra-red detectors, ensuring that they are correctly aligned and installed. For a porch light that is going to be left on all night, a nine watt compact fluorescent lamp is normally adequate
  • Re-angle or partially shade lights so that the light only falls on the area that needs to be illuminated