Lost or damaged bin

Replace a lost or damaged bin or bag

To request a replacement bin, please use the form below.

Costs to repair or replace a damaged bin

Any bins, lids, bin wheels that are damaged through reasonable wear and tear, or which our crew has damaged:

Free of charge

If you (accidentally) damage your bin:

A charge of £45.90 applies

Once you have requested a replacement

Please leave your damaged bin out for collection by 7am on the next working day. We will then collect your damaged bin within five working days.

Lost or stolen bin or bag

We will replace one lost or stolen bin free of charge in a five-year period provided you give us a crime reference number. If a bin is lost or stolen from your property again or you do not have a crime reference number, a £45.90 charge will apply.

Request a bin

What is the charge for?

The £45.90 charge is for replacement and delivery. This can be paid by debit or credit card when you request your replacement bin.

Replacing bins

We aim to replace your bin within five working days. If we are replacing your garden waste bin, we will send you a new sticker.

Preventing your bins from going missing

To prevent loss or theft, please return your bins to a secure place after collection.

Getting a crime reference number

Report stolen bins to Leicestershire Police by telephone on 101, you will be given a crime reference number. Provide this number to us when reporting your stolen bin.

Who owns the bins?

All bins remain the property of Hinckley & Bosworth Borough Council at all times.