Get a review of an anti-social behaviour or hate incident case

A review is known as a community trigger

If you are reporting an anti-social behaviour incident for the first time, please report it using reporting an anti-social behaviour incident.

What is a community trigger?

A community trigger is a process which gives victims and communities the right to request a review of an ongoing anti-social behaviour or hate incident that you believe has not been adequately dealt with. 

It is designed to ensure that the police, council and other relevant organisations (agencies) work together to try and resolve any complaints about anti-social behaviour by talking about the problem, sharing information and using resources to try to reach an agreeable outcome.

Community triggers can be raised by victims or representatives of victims (where written consent is provided by the victim), and victims can be individuals or businesses.

When to report

A request to activate a community trigger can be made if you are dissatisfied with the response from agencies within the last six months and one of the following:

  • You (as an individual) have complained to the council, police or a registered housing provider (social landlord) about three separate incidents of anti-social behaviour within your area
  • Three individuals in your local community have complained separately to the council, police or registered housing provider (social landlord) about the same incident of anti-social behaviour
  • You have been a victim of a hate crime or incident

It should also be noted that in order for a community trigger to be considered, you must have made your initial complaint of anti-social behaviour within one calendar month of the incident occurring. 

Last updated: ‎19‎/‎09‎/‎2018‎ ‎10‎:‎43‎