Annual billing - services unavailable

Due to annual billing, business rates online services will be unavailable 20 to 26 February. Council tax and benefits online services will be unavailable 20 to 23 February. Sorry for any inconvenience

How to change your details

How to change your name:

  • Go to my account
  • Sign in to your account
  • Click on 'My account - [Your name] and select My profile, or and select 'My profile' or go directly to my profile (you must be logged in for this link to work)
  • Basic details
  • Change your name
  • Click Next until you get to Overview
  • Submit

If other details need changing

If you need to update your email address or your password, or any other details under your profile, go back to 'My account - [Your name]', and select what you want to change, make your change and submit. Please note, you can only make one change at a time.

Last updated: 10/06/2025 12:22