My account and online forms: accessibility
Current issues
We have identified the following accessibility issues with 'my account' (including housing services) and online forms, provided by Granicus. Granicus is aware of the issues and is looking to resolve them in the near future.
WCAG 2.1 AA Criterion 1.3.5 Identify input purpose
Issue:
- The purpose of some fields isn't identified programmatically
WCAG 2.0 A Criterion 2.4.4 Link purpose in context
Issue:
- Some links don't explain their purpose
Results produced by Silktide accessibility checker on 8 March 2025
Other known issues
WCAG 2.1 A Criterion 4.1.1 parsing
- Some of our online forms include duplicate IDs to identify form fields. Granicus is aware of this issue and is currently working to resolve it
Last updated: 10/03/2025 10:44
