Hinckley & Bosworth Borough Council
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Tenant scrutiny panel

About the panel

The tenant scrutiny panel consists of an established group of tenants who review areas of housing services and make independent recommendations for improvement.

Our Tenant Influence and Scrutiny Panel brings tenants together to look closely at how our housing services work.

The aim is to assess and improve our housing services for all of our tenants.

Paper houses and people

The panel helps us to:

  • Explore parts of the service that tenants feel aren’t always looked at closely enough
  • Focus on issues that matter most to people living in the homes we offer
  • Make sure decisions are shaped by real tenant experiences
  • Gather a group of tenants who develop specialist knowledge whilst keeping a broad, balanced view
  • Work alongside the Service Development Team and service managers to improve services
Tenant finding out about housing repairs

Get involved

We’re always interested in hearing from tenants who want to join the panel or support future scrutiny projects.

To express your interest or find out more: Tenant involvement contact form

We cover reasonable expenses, such as travel or taxi costs, to make sure everyone can get involved.

Why get involved:

  • Influence real changes to services that affect you and your community
  • Ensure tenant experiences are at the heart of how services are designed and delivered
  • Identify where services can work better, offering better value for money
  • Build positive, constructive relationships between tenants and the council
  • Receive clear information about how services operate
  • Develop new skills, build confidence and take part in a supportive group setting

Recent scrutiny work

Tenancy management letters review

The panel recently completed a review of the letters tenants receive when we need access for landlord inspections. They found that some letters felt unclear or too formal, and recommended improvements such as:

  • Clearer, more straightforward explanations
  • Named contacts for tenants
  • Better information about the purpose of different types of inspections

Further reports will be added as new projects are completed.

Red post box set in a wall