Downtime this weekend

Due to maintenance, our online forms will be unavailable on Friday 23 October 10pm to midnight, and on Sunday 25 October 6pm to 10pm. Sorry for any inconvenience.

Reporting a noise problem

How to report the issue

To report a noise issue, you will need to provide:

  • The location of the noise problem. Please be as accurate as possible
  • Your contact details if you want us to look into the issue. Anonymous complaints will be noted and logged but may not be investigated further, even if you tell us about the problem many times

Report a noise problem

Where possible, before contacting us to formally complain, try talking to your neighbour or send them a letter about the problem in the first instance. You can download and amend our suggested nuisance letter to send to a neighbour (DOC)

 What happens after reporting the problem to us

We will contact you within two working days. For more information on what will happen next please refer to investigating your complaint

If you have already reported a noise problem to us and wish to discuss it further, or if you wish to give us more information, please use the contact form

‚ÄčLast updated: ‎05‎/‎08‎/‎2019‎ 16:48