There have been changes to services due to the coronavirus pandemic. Please contact us if you require assistance. Get the latest service information, government news and business support and advice.Coronavirus: information, advice and FAQs
Published Monday, 27 April 2020
The Council is resuming a limited bulky waste collection service in May.
The collection of bulky waste items – such as domestic furniture and appliances – was halted in March due to severe staff shortages arising from the coronavirus pandemic.
However, while staff levels have now improved, the service must comply with social distancing requirements which require the council to limit the items that can be collected. This means that only items that can be safely moved by one operative working alone can currently be booked for bulky waste collections.
Up to three items - including washing machines and other similar sized household appliances, smaller items of furniture such as dining chairs and footstools, electrical items such as televisions, monitors and music centres and outdoor items including lawn mowers and bicycles - can be collected at a cost of £15. Concessions are available. To see the full list of items that can be collected and to book a collection online: get a large item collected or call 01455 238141.
The council has already contacted customers who had previously booked a bulky item collection to rearrange the service where possible and those collections started last week.
Executive Member for Street Scene Services, Councillor Bill Crooks said: “I’d like to thank everyone for their patience during this very challenging time and particularly to the front line staff who are adapting to the current ways of working. We appreciate this is only a very limited service at this stage, but working practice will be kept under review in line with government guidance on social distancing and we trust it will be helpful to residents if they are unable to keep items at home until services return to normal.”
With the household tips, which are run by Leicestershire County Council, currently closed due to movement restrictions and social distancing it is strongly recommended that anyone choosing to use a private waste collector to dispose of larger items at this time checks the collector is registered to collect waste and asks for a waste transfer note in order to see where the waste is being taken to for disposal. See the register of waste carriers, brokers and dealers (www.environment.data.gov.uk)
Clinical waste collections (sharps) – are now being collected fortnightly. Affected customers have been advised about alternative collection dates.
Hazardous waste – the team are still clearing away any reported hazardous waste such as needles, glass and dog mess but members of the public are advised this is taking will take longer than usual due to staffing and social distancing issues.
For the most up to date information about any changes to council services look out for information in local media, follow the council on social media or sign up for free email updates
- More articles in the press release archive