How to make a complaint or compliment
Making complaints or compliments about the council or staff
Who can complain or make a compliment?
Anyone using the council's services can complain or compliment a service, either in person or through a third party.
How do I complain?
To make your initial complaint you can complete our online complaints form:
Alternatively you can download and complete our customer complaints form (PDF), send in a letter, by telephone, email or in person.
Anonymous complaints will be accepted but this can make it difficult for further action to be taken.
What happens next?
How do I make a compliment?
To make a compliment please use our online form:
Alternatively you can download and complete our customer compliments form (DOC).
Last updated: 16/03/2016 13:02