Your feedback

We want to know what we are doing right and where we need to improve our website. Give us your feedback each time you visit us online by rating the page.

How to give feedback

It takes just seconds to leave your feedback, with just two clicks. You will find our three faces of satisfaction on each web page. Click on a face to give us positive, neutral or negative feedback. For example, if you find the information in a page useful, then rate the page as good by clicking on the green smiling face.

Optional – If you provide your contact details we may contact you regarding your feedback. All additional information you supply will:

• Help us to understand and analyse your needs
• Help support us in making enhancements to the services we offer online

If you provide us with your contact details, your personal data will only be processed in accordance with the Data Protection Act.

Why give feedback?

Your feedback helps us to improve our website for all visitors. We will consider all feedback we receive and where possible, we will put your suggestions into action. We can often make simple changes for you straight away, but sometimes your comments require us to do quite a bit of work before we can put things right.

Examples

• You asked us to provide an archive of older press releases. We published this
• You asked us to link the Borough Bulletin to the home page of our website. We did this