Freedom of information policy

Complaints

Any member of the public that is dissatisfied with the way that the council has handled a request for information must, in the first place, complain to us using our internal review procedure. If, following the exhaustion of the council’s own complaints procedure, the member of the public is still dissatisfied, he/she may take their complaint to the Information Commissioner at:

The Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF
Tel: 01625 545745

A complaint can also be made via the Information Commissioner’s Office website (ico.org.uk)

Further information and enquiries

Our Data Protection Officer is Julie Kenny, who can be contacted on 01455 255985 or via our information governance contact form

This policy document will be updated as necessary to reflect changes in legislation and best practice.

This policy forms part of our overall Information Governance Framework.

Last updated: 20/11/2023 09:31