What happens once you've ordered your bin

Overview

This service is renewed annually. We will provide you with a sticker to place on each bin.

Paying by direct debit

Find out when we will collect your direct debit. Your next payment will then be taken in April the following year, regardless of which month you set up the direct debit.

Paying by debit or credit card

You will need to renew the service each year in April or May. (Subscription year runs from June to May.)

Sticker

If you currently pay by direct debit, we will automatically renew the service for you and take your payment on 1 April. You will receive your sticker by mid-May

If you are a new subscriber or renewing the service, you should receive your sticker within 10 days of payment being taken (or 10 days from when your direct debit is set up for new direct debit customers).

Your sticker will be posted separately.

When you receive your sticker, please fix it to the bin.

Then, simply continue to present your bin in the same way and on the same day. Check your bin collection day

The collection crews will only empty the bins displaying the correct sticker. We will not be able to return for bins which do not display the correct sticker for the year.

Last updated: ‎31/03/2022 18:00