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What happens once you've ordered your bin


This service is renewed annually. We will provide you with a sticker to place on each bin. Please contact us if you haven't received your sticker by mid-March (after mid-March stickers are sent out within 10 working days).

Paying by direct debit

Find out when we will collect your direct debit. Your next payment will then be taken in April the following year, regardless of which month* you set up the direct debit.

(* We don't take direct debit payments in March for the garden waste service.)

Paying by debit or credit card

You will need to renew the service each financial year (April to March).


Once you have ordered and paid for your bin your sticker will be delivered by mid-March. For orders received after mid-March, stickers are sent out within 10 working days. If you are ordering your first garden bin, this will be delivered within five working days. Your sticker will be posted separately.

When you receive your sticker, please fix it to the bin.

Then, simply continue to present your bin in the same way and on the same day. Check your bin collection day

The collection crews will only empty the bins displaying the correct sticker. We will not be able to return for bins which do not display the correct sticker for the year.

Last updated: ‎06/01/2020 10:56