Cookies

Cookies set by third party applications

We use several third party applications in this website to provide online services.

Some of these applications use cookies to improve the user experience. These cookies are required for the applications to work correctly. They do not store data about you.

Below is a list of the applications and any cookies they set. This information isn't yet complete: we will be updating this page over the next few weeks.

Granicus – AchieveForms (online forms) and my account

Information about cookies set by Granicus (granicus.com)

Please note:

  • The cookies set are essential to use your online account/forms
  • ‘Customer Portal’ product cookies are set for your online account
  • ‘Service Designer’ product cookies are set for online forms

Idox - Planning/building control/licensing online

Planning Online uses session cookies to time out the user session after a period of inactivity. 

  • Name: JSESSIONID
  • A session cookie to distinguish a specific user's activity. Cookie is required for Planning Online to work
  • Expires: after 30 minutes
  • Contains: a random string (no personal data)
     
  • Name: CASGC
  • A session cookie which is set when you log in to Public Access. This temporary cookie is created by the authentication server.
  • Expires: as soon as the login process is completed
  • Contains: a randomly generated identifier valid for the length of the session (no personal data)
     
  • Planning/building control/licensing also sets Google Analytics cookies

Northgate Public Access for planning documents

  • Name: ASP.NET_SessionId
  • A session cookie which is used to maintain a session with the web server to remember the parameters for the current document search so that they do not need to be entered again. This is required for the product to work
  • Expires: when user closes browser
  • Contains: an alphanumeric string
  • Name: __RequestVerificationToken_L1B1YmxpY0FjY2Vzc181MjJRQQ2
  • A session cookie which is used to prevent external web pages from making requests to this page on your behalf. This is required for the product to work
  • Expires: when user closes browser
  • Contains: an alphanumeric string  

Trent - apply for a job online

This application does not use cookies.

Orchard - my housing account

This application does not use cookies.

Capita - online payments

  • Name: JSESSIONID
  • A session cookie which is essential for the correct functioning of the payment application. It is normally deleted when you close your browser. It contains no data that could be used by other websites or in the future by this website
  • Expires: usually when user closes browser
  • Contains: a random number  

Connect - online services for benefits, council tax and business rates

  • Name: JSESSIONID
  • A session cookie which is used to make sure that the correct web session is used. It identifies session state; it does not identify
    the user. This cookie is required for Connect to work 
  • Expires: when the user closes the browser
  • Contains: randomly generated alphanumeric string   

Modern.gov - information about councillors and council meetings

  • Name: ASP.NET_SessionId
  • A session cookie used to maintain the user's session while they navigate through Modern.gov. This cookie is essential for modern.gov to work 
  • Expires: when user exits the browser
  • Contains: randomly generated alphanumeric string
     
  • Name: _mglogon_
  • A session cookie used to maintain the user's session while they navigate through Modern.gov. This cookie is essential for modern.gov to work
  • Expires: when the user exits the browser
  • Contains: Randomly generated alphanumeric string

Reachdeck (formerly BrowseAloud) (Texthelp)

Software we use to read web pages aloud in multiple languages

Housing Jigsaw

Click4Assistance

We use live chat software on our website, provided by Click4Assistance, a 3rd party UK based software company. Information regarding how the data is processed and stored:

Last updated: ‎18‎/‎11‎/‎2021‎ ‎14‎:‎47‎