Our values and behaviours
Our values and behaviours set out who we are:
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Positive
- We are energetic and passionate, proud of and dedicated to our area
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Ambitious
- We strive for excellence. We learn, innovate, challenge, seek out opportunities and embrace new ideas
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Collaborative
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We trust and respect each other. We listen to communities and partners and work with them transparently to get things done
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Customer focused
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We put the needs of our customers first. We care about being the best we can be and take responsibility for our actions
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Our values and behaviours guide how we work with residents, businesses, partners and each other. For you, this means:
- Clearer information
- Better listening
- More joined-up working
- Services that are accessible
- Services that are responsive to local needs
Recognising good work
If a member of staff or council team has provided particularly good service, you can nominate them for recognition.
This could be someone who has gone the extra mile, dealt with your enquiry well, helped solve a problem or shown one of our values in their work.

