Paying online
Due to maintenance, the facility to pay online and our online application forms which take a payment will be unavailable on Sunday 15 February, from 4:30am to 6:30am. Sorry for any inconvenience.
Discretionary discount fund
How do I apply?
You will need to complete a discretionary discount form. You can download, print and complete the discretionary discount form below. Once completed, you can send it into our office.
You can also ring or visit our offices for a form.
You will have to provide proof of your income and expenditure.
If you need help whilst completing the form, you can phone our offices for advice. We can also check through a completed form at our customer services enquiry desk.
Last updated: 13/01/2026 10:22
