Monday 16 September

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How we monitor our services

The council is committed to improving the services it provides to the public.

This is achieved by managing performance in the following ways:

  • On a monthly basis within each service area
  • On a quarterly basis through the council's decision-making process
  • On an annual basis through the production of the council's Corporate Plan

The Corporate Plan outlines the council's aims and priorities and is monitored by the production of an annual report:

The council also has a set of performance indicators which show how well we are meeting our own local objectives and targets.

To find out more about performance indicators and view past results, please contact the performance team using the details below.