Planning, building control and licensing online: accessibility

Issues with PublicAccess (Idox)

We use the Idox PublicAccess platform to publish planning applications and appeals, building control applications and licensing registers.

Idox is working towards being fully compliant with WCAG 2.1 AA success criteria.

Idox is currently aware of the following issues:

WCAG 2.1 A Criterion 1.3.1 – Info and relationships

  • Error messages on some forms contain invalid mark-up, which affects how screen readers parse and announce this content
  • Content is not contained in semantic landmark areas, which affects how assistive technologies interpret and announce the content. Using page landmarks is recommended
  • Our third-party map searching widget sometimes use tables for layout, do not always receive focus, and are not accessible by keyboard navigation

WCAG 2.1 A  Criterion 4.1.1 - Parsing

  • There are instances of non-unique HTML IDs, which is invalid mark-up, which affects how screen readers parse and announce the page content

WCAG 2.1 A Criterion 2.4.4 – Link purpose (in context)

  • Some image buttons do not have suitable alternative text descriptions, which means visually impaired users will not be informed of the button’s purpose

WCAG 2.1 A Criterion 3.3.2 – Labels or instructions

  • Some form inputs are missing a corresponding label, which affects how screen reader technology announces this content

WCAG 2.1 AA Criterion 2.4.6 – Headings and labels

  • Headings on some pages are not in a logical hierarchy order, which can affect how content is announced by screen reader technology and keyboard-only navigation

WCAG 2.1 AA Criterion 1.4.3 – Contrast (minimum)

  • Our third-party re-Captcha widget does not use sufficient colour contrast for some elements and may be difficult to use with the keyboard

WCAG 2.1 A Criterion 2.1.1 - Keyboard

  • Our third-party re-Captcha widget does not use sufficient colour contrast for some elements and may be difficult to use with the keyboard
  • Our third-party map searching widget sometimes use tables for layout, do not always receive focus, and are not accessible by keyboard navigation

Additional accessibility issues

Silktide accessibility checker has, in addition, reported the following issues:

WCAG 2.1 AA Criterion 1.4.10 Reflow

Issue:

  • Some pages scroll in two dimensions on small screens

WCAG 2.1 AA Criterion 1.4.4 Resize text

Issue:

  • Pinch-to-zoom may not be enabled

WCAG 2.1 A Criterion 1.3.1 Info and relationships

Issue:

  • Not all form controls have labels

WCAG 2.1 AA Criterion 1.3.5 Identify input purpose

Issue:

  • The purpose of some form fields isn't identified programmatically

WCAG 2.1 A Criterion 4.1.1 - Parsing

Issue:

  • There are instances of non-unique HTML IDs, which is invalid mark-up, which affects how screen readers parse and announce the page content

Results produced by Silktide accessibility checker on 18 March 2022.

If you are having difficulty accessing this information:

Please contact the Systems Administrator for planning applications and appeals, building control applications and licensing registers:

Last updated: ‎21‎/‎03‎/‎2022‎ ‎15‎:‎07‎