Planning, building control and licensing online: accessibility

Issues with PublicAccess (Idox)

We use the Idox PublicAccess platform to publish planning applications and appeals, building control applications and licensing registers.

We have identified the following accessibility issues with this platform which Idox are currently reviewing.

Further information

WCAG 2.1 AA Criterion 1.4.10 Reflow

Issue:

  • Some pages scroll in two dimensions on small screens

WCAG 2.1 AA Criterion 1.4.4 Resize text

Issue:

  • Pinch-to-zoom may not be enabled

WCAG 2.1 A Criterion 1.3.1 Info and relationships

Issue:

  • Not all form controls have labels

WCAG 2.1 AA Criterion 1.3.5 Identify input purpose

Issue:

  • The purpose of some form fields isn't identified programmatically

WCAG 2.1 A Criterion 4.1.1 Parsing

Issue:

  • Some pages include duplicate IDs

Results produced by Silktide accessibility checker on 24 September 2020.

If you are having difficulty accessing this information:

Please contact the Systems Administrator for planning applications and appeals, building control applications and licensing registers:

Last updated: ‎28‎/‎09‎/‎2020‎ ‎12:20