Planning, building control and licensing online: accessibility

Issues with PublicAccess (Idox)

We use the Idox PublicAccess platform to publish planning applications and appeals, building control applications and licensing registers.

Idox is working towards being fully compliant with WCAG 2.1 AA success criteria.

Idox is currently aware of the following issues:

WCAG 2.1 A  Criterion 4.1.1 - Parsing

  • There are instances of non-unique HTML IDs, which is invalid mark-up, which affects how screen readers parse and announce the page content

WCAG 2.1 AA Criterion 2.4.6 – Headings and labels

  • Headings on some pages are not in a logical hierarchy order, which can affect how content is announced by screen reader technology and keyboard-only navigation

WCAG 2.1 A Criterion 1.3.1 – Info and relationships

  • On the documents table, the action icons all have the same alternative text/titles, which means screen-reader users will not be able to distinguish between individual items
  • Our third-party map searching widget sometimes use tables for layout; and its controls do not always receive focus and are not accessible by keyboard navigation

WCAG 2.1 A Criterion 2.1.1 - Keyboard

  • Our third-party reCAPTCHA widget does not use sufficient colour contrast for some elements and may be difficult to use with the keyboard
  • Our third-party map searching widget sometimes use tables for layout; and its controls do not always receive focus and are not accessible by keyboard navigation

WCAG 2.1 AA 1.4.10 - Reflow

  • The desktop version of pages will not reflow without content scrolling both vertically and horizontally. This will make it more difficult for some users to use the content when zoomed into a page at higher values (e.g. 200%)

WCAG 2.1 AA Criterion 1.4.3 – Contrast minimum, WCAG 2.1 A Criterion 2.4.4 – Link purpose (in context) and WCAG 2.1 A Criterion 3.3.2 – Labels or instructions

  • The integrated online measuring tool (OMT v5.0) has various issues. These include: missing form labels, heading levels and alternative text for images/icons; empty elements (that is, with no text content); and low colour contrast

Additional accessibility issues

Silktide accessibility checker has, in addition, reported the following issues:

WCAG 2.1 AA 1.4.10 - Reflow

Issue:

  • Some pages require zooming and 2D scrolling on small screens     

WCAG 2.1 AA 1.3.5 - Identify input purpose

Issue:

  • The purpose of some fields isn't programmatically identified     


WCAG 2.1 A 1.3.1 - Info and relationships

Issue:

  • Some form controls don't have labels 


WCAG 2.1 AA 1.4.11 - Non-text contrast

Issue:

  • Some form controls don't sufficiently contrast with their surroundings    

Results produced by Silktide accessibility checker on 2 April 2023.

If you are having difficulty accessing this information:

Please contact the Systems Administrator for planning applications and appeals, building control applications and licensing registers:

Last updated: ‎28/04/2023 12:11