Planning, building control and licensing online: accessibility

Issues with PublicAccess (Idox)

We use the Idox PublicAccess platform to publish planning applications and appeals, building control applications and licensing registers.

Idox has published an accessibility statement for this platform: accessibility statement - Idox

Additional accessibility issues

Silktide accessibility checker has, in addition, reported the following issues:

WCAG 2.1 AA 1.4.10 - Reflow

Issue:

  • Some pages require zooming and 2D scrolling on small screens

WCAG 2.1 AA 1.3.5 - Identify input purpose

Issue:

  • Some fields aren't identified programmatically

WCAG 2.0 A 4.1.1 - Parsing

Issue:

  • Some IDs are duplicate

Results produced by Silktide accessibility checker on 12 April 2026.

If you are having difficulty accessing this information:

Please contact the Systems Administrator for planning applications and appeals, building control applications and licensing registers:

Last updated: ‎13/04/2026 15:38