Planning, building control and licensing online: accessibility

Issue with planning documents (NEC Software Solutions UK Ltd)

We use the NEC platform to publish documents associated with planning applications and tree preservation orders.

The supplier, NEC, has confirmed that this platform is now compliant with the accessibility standard WCAG 2.1 AA.

How testing was carried out

The documents' page of planning online was tested on 15 June 2020. The test was carried out by accessibility specialists in the NEC testing team.

The team tested the most used customer journeys through the website and a sample of the different types of page. The testing followed the WCAG 2.1 AA guidelines and considered the needs of users with sight impairment, physical disabilities, hearing impairment and cognitive disabilities. 
The tools used:

  • Screen readers: JAWS, NVDA and VoiceOver
  • Evaluation tools: WAVE, Web Accessibility Toolbar and ARC Toolkit
  • Other tools: browser zoom tool and Windows Speech Recognition  

If you are having difficulty accessing this information: Please contact the Systems Administrator for planning applications and appeals:

Last updated: ‎05/04/2024 16:57