How to make a complaint or compliment


What is a compliment?

A compliment is an expression of satisfaction, however made, about the standard of service, action or individual staff member's performance affecting an individual or group of customers.

Who can make a compliment?

Anyone using the council's services can compliment a service, either in person or through a third party.

How do I make a compliment?

To make a compliment please use our online form:

Make a compliment

Alternatively you can download and complete our customer compliments form (DOC), make a compliment in writing, by email, by telephone, in person or you can contact the appropriate officer or line manager.

Further information

If you require any further information, please contact us.

Last updated: 22/01/2018 14:37