How to make a complaint or compliment


What is a compliment?

A compliment is an expression of satisfaction, however made, about the standard of service, action or individual staff member's performance affecting an individual or group of customers.

Who can make a compliment?

Anyone using the council's services can compliment a service, either in person or through a third party.

How can I make a compliment?

To make a compliment please use our online form:

Make a compliment

Alternatively make your compliment in in writing to the address below or call 01455 255834 to make your complaint over the telephone.

Further information

If you require any further information, please contact us.

Last updated: 30/10/2023 12:01