Coronavirus pandemic

There have been changes to services due to the coronavirus pandemic. Please contact us if you require assistance. Get the latest service information, government news and business support and advice.

Coronavirus: information, advice and FAQs

Help whilst away from home

How to apply

Before you apply

Read our guidance notes help whilst away from home

If you think that you may still be entitled to benefit while you are away from home, please complete our online form:

Apply for help whilst away from home

Alternatively, complete our benefits contact form to request a paper application form which you can complete and return to us.

Once we have assessed claim, we will write to you with our decision.

Last updated: ‎22‎/‎01‎/‎2020‎ ‎11‎:‎23‎