If your housing benefit is paid directly to you, you can register for 'my benefits', an online service which allows you to:
See details of housing benefit awards and overpayments
See what payments have been made and when the next payment is due
Download payment schedules in Excel, CSV or XML formats
View correspondence and get e-notifications
Can you speak to anyone else about my claim?
Due to data protection we cannot discuss your housing benefit claim with anyone else other than you unless they are your appointee or they have power of attorney for you. However, we can speak to a person about your claim if you give consent for us to speak to them and you are present with that person.