Apply for help paying rent

What help is available if I cannot afford my rent?

In most cases, you will now apply for universal credit, rather than housing benefit, in order to get help paying your rent.

Your location (postcode)

In most of the borough you would now claim universal credit. There are however some postcodes where universal credit hasn't been rolled out yet. If you live in one of these postcodes, you would still need to apply for housing benefit at the moment.

Check whether you should claim universal credit or housing benefit: UC postcode checker (ucpostcode.entitledto.co.uk)

Other circumstances

If you are of pensionable age or living in supported accommodation or specified accommodation (such as a hostel) you can still get help with your rent by applying for housing benefit.

Universal credit

Universal credit helps you to pay your rent if you are of working age and on a low income. More:

Housing benefit

Before applying:

Please check whether you come under: the local housing allowance scheme or under occupancy

You may, in addition, come under the benefit cap

You may also be able to apply for housing benefit if:

How to apply:

Apply for housing benefit

Check your benefits online:

If your housing benefit is paid directly to you, you can register for 'my benefits', an online service which allows you to:

  • See details of housing benefit awards and overpayments
  • See what payments have been made and when the next payment is due
  • Download payment schedules in Excel, CSV or XML formats
  • View correspondence and get e-notifications

Can you speak to anyone else about my claim?

Due to data protection we cannot discuss your housing benefit claim with anyone else other than you unless they are your appointee or they have power of attorney for you. However, we can speak to a person about your claim if you give consent for us to speak to them and you are present with that person.

Last updated: ‎07‎/‎11‎/‎2018‎ ‎15‎:‎28‎