Condensation, damp and mould

Our responsibilities and your responsibilities

We are responsible for:

• Structural defects
• Leaks
• Insulation
• Heating and ventilation
• Damp and mould caused by building issues

You are responsible for: 

• Allowing access for inspections and repairs
• Following reasonable advice on ventilation and heating
• Redecorating once repairs are completed

We do not blame tenants for damp or mould – our priority is health, safety and fixing the problem.

Last updated: 12/05/2026 14:23