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Tenant participation

Introduction

Council tenants are encouraged to work with the housing team and share their ideas and views about the services they receive. This helps us to develop services that meet tenants’ needs. 

Our current resident involvement strategy was approved by full council in 2019.

Tenant involvement:

  • Includes tenant scrutiny through our Tenant Evaluation Team
  • Encourages tenants to get involved in consultations and decision-making
  • Aims to increase the number of residents giving feedback on their experience through the use of surveys, focus groups and customer journey mapping

Find out how to get involved

For further information on our resident involvement strategy, service priorities or to get a copy of our most recent newsletter to tenants, please email: [email protected]

You can also email Jacqui with feedback on the housing services you receive as a council tenant.

Further information

How to get involved as a tenant