If you do not understand your universal credit award letter, please contact your case manager (the person you see at the job centre). You will need to send them a journal message with the subject 'payments'.
Information that will help you understand the words that we have used in your housing benefit and council tax support letters (for example, applicable amount, non-dependant deduction, notional income from capital). Benefits letters
Appealing your council tax/benefits decision
If you are not happy with the decision, you can ask us to look at it again or appeal to an independent tribunal: