Annual billing - services unavailable

Due to annual billing, business rates online services will be unavailable 20 to 26 February. Council tax and benefits online services will be unavailable 20 to 23 February. Sorry for any inconvenience

Housing benefit - advice before you apply

When you can't apply

Sometimes you will not be able to claim housing benefit. This could be because:

  • Your savings are over £16,000 (unless you are in receipt of guarantee credit)
  • You are not liable to pay rent
  • You live in a care home
  • You pay rent to a close relative and you live in the same property as them
  • You rent a former joint home from your ex-partner
  • You are the parent or guardian of your landlord's child
  • You occupy your home as part of your job
  • You are receiving universal credit and claiming housing costs from the Department for Works and Pensions
  • You are of working age and your partner is of pensionable age and you have become a couple after the 15 May 2019, you will need to claim universal credit

Last updated: ‎21/08/2025 10:18